Our Policy

GUEST ROOM RATES: ​Tax and gratuity not included.  All guest room rates are subject to 8% New York State sales tax and 4% Steuben County occupancy tax.

 

SPECIAL:  National Holidays /Races/Events/Festivals – A FULL Non- Refundable Deposit will be taken at time of Reservation.

 

Rates are based on double occupancy. Additional persons will be charged at the rate of $50 per person per night.

 

Linens are refreshed after every two nights stay in individual rooms to conserve our resources.  Carriage House linens are provided for your stay, you are responsible to maintain them for your entire stay. 

 

RESERVATIONS: Full amount at booking due.

30 day deposit return 50%
All reservations must be guaranteed with a major credit card to reserve a room.   We accept VISA, MasterCard, Discover and American Express cards.

 

All reservations must be made in advance.  We do not accept walk-in guests.  We reserve the right to change room assignments to one of equal or greater value if necessary.

 

MINIMUM STAY REQUIREMENTS: We require a 2-night minimum stay on weekends.

We require a 3-4-night minimum stay on ALL HOLIDAY, EVENT,  FESTIVAL and RACE weekends, which require a FULL NON-REFUNDABLE payment upon booking. 

 

CHECK-IN: 4:00 PM to 7:00 PM

(We can accommodate late Check-Ins with advanced notification.)

CHECK OUT: 11:00 AM

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EARLY DEPARTURES: There will be no refunds for early departures.

 

ALCOHOL:  We do not serve alcoholic beverages at this time.  Glasses are available if you choose to enjoy a bottle of wine or craft beer that you have purchased from one of our local wineries or craft breweries. We ask that our guests drink responsibly and take into consideration our other guests.  Enjoy!

 

SMOKING – Our property is a smoke free environment.  No exceptions.

 

PETS – We love them, but unfortunately we cannot accept them.

 

PARKING – We offer plenty of off street parking for your transportation, trailers, and beloved sports equipment.

 

CHILDREN - Well behaved children over the age of 12 are welcome when accompanied by a responsible parent or guardian at all times.

 

ONLY REGISTERED GUESTS ARE ALLOWED  on our properties for the SAFETY, SECURITY, and PRIVACY of our GUESTS!

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No firearms, explosives, or fireworks allowed on property.

 

All policies subject to change without notice.   Please call with any special needs.   We reserve the right to refuse service to anyone.

 

Payment Policy:

 

Payment in full will be required at Check–In with a VISA, MasterCard, Discover, American Express or Travelers Checks with proper ID.

 

​Tax and gratuity not included.  All guest room rates are subject to 8% New York State sales tax and 4% Steuben County occupancy tax.

 

Rates are based on double occupancy. Additional persons will be charged at the rate of $50 per person per night.

 

Cancellation Policy

 

CANCELLATIONS: Cancellations significantly affect our business, therefore, we require a 21-day cancellation notice on all bookings. No-Shows will be charged for their entire stay.

 

(Cancellations falling with the proper 21-day notification period will be charged a $25 credit card processing fee.)